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Department Directory

Department Phone Fax
Administration 6020 6006
General Counsel 6915 6006
Human Resources 6060 6061
Public Relations 6038 6007
Medical Director 6028 6091
DepartmentPhone
Compliance Hotline1-800-829-8523
Privacy Officer6694 
Compliance Administrator6995
Internal Audit6632
DepartmentPhoneFax
Accounts Payable60536001
Archiving6461 
Corporate Accounting66436001
Decision Support69426006
General Ledger68156926
Grants Accounting60416926
Health Information Services63676352
Medicaid/Medicare Enrollment6470543-6390
Patient Accounts63986117
Patient Registration63156572
Payroll60476756
Qavartarvik Hostel64006003
RAVEN60706087
Revenue Management63986117
Switchboard63006570
Technology60706570
Travel Management677-7504 / 2204677-7502 / 543-6441
Treasury60556001
Utilization Review64946545
Department Phone Fax
Aeromed/LifeMed 1-800-4785433
Ambulatory Clinics 6454 6250
Audiology 6466
Bautista House 543-2242 543-1481
Behavioral Health 6100 6159
Behavioral Health Crisis Response Line 543-6499
Behavioral Health Out-Patient 6187
Behavioral Health Outpatient Clinic 6187 6159
Care Manager 6573 6613
Case Management Please search Case M
CHAP 6160 6143
CHAP – Bethel Admin. 6160 6143
CHAT 6120 6073
Clinical Services 6208 6366
Community Health & Wellness 6193 6073 / 6143
Crisis Respite Center 6465 6468
Dental 6229 6393
Department of Utilization Management 6348 6366
Developmental Disability Services 543-2762 543-3152
Diabetes Prevention & Control 6133 6143
Diagnostic Imaging 6238 6314
Emergency Room 6395 6099
Employee Health 6015 6450
Family Infant Toddler Program 907-543-3690 907-543-1276
Family Medicine See Description Deta
Health Services 6024 6366
Health Transformation Program
Hospital Services 6204 6366
Hospital VA Services 6705
Immunizations/EPSDT 6121 6073
Infection Control 6303 6450
Inpatient 6330 6564
Laboratory 6232 6457
Long Term Care 6780
Malone Home
McCann Treatment Center 6800 7101
Medical Staff 6218 6366
Morgan House 6552 6535
Nursing 6333 6366
OB 6346 6589
Oncology 6308 6487
OPC Scheduling 6442 6494
Optometry 6336 6414
OR/CSR 6177 6362
Outpatient Clinics 6208 6366
PATC 6730 6712
Pediatrics 6297 6411
Pediatrics/Speciality 6297 6487
Pharmacy 6382 6306
Physical Therapy 6342 6850
Pneumo-13 6012 6143
Release of Information 6388 6417
Respiratory Therapy 6249 6564
Sobering Center 543-6830 543-3471/ 3454
Speciality Clinic 6490 6487
Tobacco Prevention 6312 6618
Women’s Care Center 6760 6689
DepartmentPhoneFax
Capital Projects6558 6908
Clinical Facilities  
Community Relations63506636
Construction Finance60296001
Dietary Services63236569
Environmental Services7630 
Facilities62036004
Hospital Maintenance62036569
Housing Services63566579
Maintenance62036569
Materials Management6543543-9985
Mechanical60296908
OEHE64206425
Prematernal Home543-2590543-3880
Security Front Desk and Interpreters66036366
Safety Department6593 
DepartmentPhoneFax
Risk Management60166919
Performance Improvement61656366
Lean Management  
Human Studies  
DepartmentPhoneFax
Injury Control & EMS60856143
Learning Center543-1782543-5463
Village Operations61606143
Women Infant & Children64596406

* Click on the Boats and the Priorities below to veiw the details.​

Napartet Strategy

As described by our late honorary board member Dr. Paul John, “napartet” are the masts of the boats that led him and his father out to traditional fishing waters.

MISSION: Working Together to Achieve Excellent Health.​

VISION: Through Native Self-Determination and Culturally Relevant Health Systems, we strive to be the healthiest people.

2024 Priorities

Increase Access to Care

Goal Statement: Increase access to primary care and improve the patient experience by increasing appointment availability.

Improvement Focus Areas:

  • Increase daily availability of appointments
  • Standardize the flow of procedural appointments
  • Scheduling flow and standardization
  • Access to lower acuity issues and quick care
  • Cancer screenings
  • Flow of pre-operative visits
  • Specialty appointments available in Bethel (ANMC Providers)
Improve Emergency Response in Villages

Goal Statement: Improve the response to emergencies in the villages by focusing on increasing first responders in the village, improving our emergency response communication, and reducing the time for Health Aides to respond.

Improvement Focus Areas:

  • Village Health Aide Coverage Process
  • Connectivity and communication across the region
  • Provider and Health Aide communication and collaboration
  • Training for Health Aides and First Responders
  • Health Aide Well-being
  • Recruiting and hiring new Health Aides
Improve Travel Communication

Goal Statement: Improve travel communication in preparing patients for their medical travel by developing welcome packets, increasing communication methods, and increasing the sharing of information about travel-related topics.

Improvement Focus Areas:

  • Patient travel preparation
  • YKHC Caller ID
  • Texting communication
  • Updating the welcome packet
  • Communication campaigns
  • Village clinic collaboration in preparing travel packets for patients
Increase Village Access to Care Closer to Home

Goal Statement: Increase village access to care and provide care closer to home for our village patients through increased village coverage of a health aide or a provider in the clinic.

Improvement Focus Areas:

  • Scheduling staff in the clinics – priority & communication
  • Coordinating “in training” itinerants with experienced itinerants to double capacity
  • Appointment cancellations and no-shows
Increase Suicide Prevention & Access to Behavioral Health

Goal Statement: Increase suicide prevention activities in the YK Delta communities and increase access to Behavioral Health through an improved patient and provider flow.

Improvement Focus Areas:

  • Communication process in responding to behavioral emergencies
  • Community outreach and communication across the YK Delta
  • Assessment and intake process
  • Hiring village-based staff
  • Village trips for prevention services & access
  • Increasing Youth Calricaraq & Qaruyun
  • Workforce development & training programs

Healthy Community

Extend and sustain water and sewer projects

Advocate for public funding and new projects

Promote and provide trusted health information and education to the public

Healthy People

Improve children's oral health

Reduce drownings, unitentional injuries

Reduce suicides

Increase cancer screening

Care Delivery

Strengthen village health programs

Focus on quality

Improve patient experience

Corporate Capability and Culture

Improve recruitment and staffing processes

Shape culture to support high reliability

Develop a strong Alaska Native workforce

Continue to improve cash flow